Are you ready to be the heartbeat of a dynamic, award-winning law firm? Bliss Law Group, recently named one of Washington’s Best Workplaces by Puget Sound Business Journal, is accepting resumes from qualified candidates to be the welcoming face and voice for our clients, as our Legal Receptionist.

At Bliss Law Group, we believe every interaction counts, especially the first one. We are a family law firm dedicated to creating a positive, lasting impact on our clients’ lives. As our Legal Receptionist, you’ll be the first point of contact, the key to making a memorable first impression, and the cornerstone of our client relationships.

Your Role: The Keeper of All Things Front of House

This position balances the art and science of outstanding customer care. It requires the right combination of empathy, communication skills, attention to detail, and technical know-how. You’ll play an integral role in creating noteworthy client experiences and helping ensure the Firm’s metrics and goals are met.

Who We’re Looking For:

• Experience Matters: You may have worked in a law firm or honed your skills in a high-end customer service or luxury sales environment.
• Connect and Listen: You understand the art of active listening and can connect with people on a personal level, making them feel heard and valued.
• Sales Savvy: You have a basic understanding of sales techniques and can confidently discuss our services with potential clients.
• Data Guru: You know that good, clean data is the backbone of any successful operation and take pride in your data entry skills.
• Tech Enthusiast: You thrive on checklists and love using technology to maximize efficiency and deliver results.
• Growth Mindset: You are eager to learn, open to feedback, and always looking for ways to improve.
• High Accountability: You take ownership of your responsibilities and follow through on your commitments.
• Committed to Development: You value personal and professional growth and actively seek opportunities to develop your skills.
  

Responsibilities:

This is a full-time, on-site position in our Tacoma office. Duties include, but are not limited to the following:

• Reception: Be the welcoming presence that our clients first encounter, in person and over the phone, and maintain a welcoming and professional lobby.
• Office Services: Ensure the copiers are filled with paper, the staplers have staples, and the conference room is prepped before meetings, and reset after meeting.
• Client Hospitality: Ensure that our clients feel comfortable and supported throughout their experience with us.
• Scheduling & Calendar Management: Manage appointments and schedules with precision, avoiding conflicts and maximizing efficiency.
• Database & Client Relationship Management: Maintain and organize client information to support ongoing relationships.
• Mail Management: Handle incoming and outgoing mail and packages with care.
• Screening Potential New Clients: Identify client needs and ensure they are directed to the appropriate legal services.
• Selling Legal Services: Confidently present our services to potential clients, ensuring they understand the value we offer, and recommending the appropriate attorney for their matter.
• New Client Intake: Handle all aspects of client intake, ensuring a smooth and professional process.
• Data Entry & Reporting: Keep our database accurate and up to date, reporting intake metrics to the Intake Specialist.

Compensation: $23 – $25 hourly

ABOUT US

BLG is a boutique family law firm with offices in Old Town Tacoma and Olympia. We pride ourselves on providing quality legal representation with a first-class client experience.

WHY JOIN US?

Our people are what makes us great, and we are committed to being an organization where careers thrive.

We offer a fun and engaging company culture, competitive pay, robust benefits, and opportunities for growth and advancement.

Even as we celebrate hard work and excellence, we emphasize happiness—encouraging a rich, full life outside the office. It’s all part of our commitment to growth, as we strive to bring our best to our clients and each other every day.

BENEFITS & PERKS:

HEALTH & WELLNESS

• Medical/Vision/Dental Insurance
• Wellness Stipend
• Ergonomic Workstations
• Employee Assistance Program

FINANCIAL WELLNESS

• 401(k) with 4% matching
• Life Insurance
• SmartDollar Education & Financial Wellness Tool
• Corporate Discount Program

WORK/LIFE HARMONY

• PTO & Paid Holidays
• Hybrid Work Options & Flex Hours
• Parental Leave

EXTRAS

• Team-building activities, workshops, and Adventure Days
• Personal & Professional Development Resources
• Kolbe A™ Assessment & Education
• PRINT® Assessment & Education
• Plenty of snacks and refreshments

TO APPLY

Send a cover letter and resume in PDF format to careers@blisslawgroup.com. We cannot wait to review your application.